Reviews

Customer Reviews

Outstanding Service

Your company is A+. Everyone from Jerren to Jose was exceptional. My wife and I are extremely satisfied.

- Salaam R.,
Posted on: 7/29/2013
Work done: Removed old obsolete system and replaced with new Signature Series high efficiency 5 ton central heating and air conditioning system. Includes media filtration for improved indoor air quality.
Technician:

GREAT EMPLOYEES!!

Jose and Scott are very professional and very easy to work with. GREAT EMPLOYEES!!

- Flintridge Preparatory School,
Posted on: 7/24/2013
Work done: Replace split system heat pump equipment serving the Language Lab.
Technician:

The workmanship was superb.

The estimate was the lowest of three estimates we received. The installers showed up on time every day and completed within the estimated 4 days. They left the house clean every day. The workmanship was superb.

- Randy M.,
Posted on: 7/19/2013
Work done: Removed old wall heater and asbestos flue. Installed new attic furnace, new attic ductwork and 4 ton air conditioner. Included asbestos abatement, permits, taxes and inspection.
Technician:

Thank you for the great work.

Thank you for the great work.

- David A.,
Posted on: 7/11/2013
Work done: Arrange to dispose of the old asbestos duct system. Install all new R6 rated ducts. Include balancing damper on all runs and use mastic to seal all connections.
Technician:

He thoroughly checked all the details

It went well. Young man was new, but he thoroughly checked all the details on our air conditioner to make sure it was working properly and cleaned out the compressor.

- Suzanne S.,
Posted on: 7/9/2013
Work done: Clean and check of existing central air conditioning system.
Technician:

Fast, neat and professional.

The installation was fast and neat, very professional. Issues after installation were promptly addressed and rectified.

- Lonny S.,
Posted on: 6/21/2013
Work done: Replace old single-speed inefficient system with new Elite two-speed furnace and air conditioner.
Technician:

Peter J was great.

Peter J was great. Every worker was polite and competent.

- Greg N.,
Posted on: 6/10/2013
Work done: Worked on mother's home to abate all accessible asbestos using licensed provider. Installed new Elite central heating and air conditioning.
Technician:

Thanks for a job well done.

Thank you very much for the good job you did in repairing my air conditioner. We’re especially appreciative of you doing it when we were not able to be there ourselves. Thanks for a job well done.

- Dr F.,
Posted on: 5/7/2013
Work done: Replaced defective cooling coil under factory warranty.
Technician:

Excellent Customer Service!

Excellent customer service by Jerren and the installers.

- Ruth B.,
Posted on: 4/5/2013
Work done: We found a way to provide spot cooling to a hard-to-reach room (the family room). We installed a two ton ductless split heat pump, including a remote control thermostat.
Technician:

Am I pleased? Yes!

Your men were a pleasure to work with. I’ll be happy to refer people to you in the future.

- Mark L.,
Posted on: 3/22/2013
Work done: All-new Lennox Elite equipment, including two-stage gas valve furnace for precise heating control. Also included a WiFi digital thermostat for control using a smartphone from anywhere world-wide.
Technician:

Huben is the BEST!

They showed up before dawn, worked in the dark and later in the rain to finish the job. We LOVE Air-Tro!

- Vroman's Bookstore,
Posted on: 2/19/2013
Work done: Replaced 24-year old Amana rooftop unit with new York 5 ton gas-electric system. Connected to existing ducts and utilities; replaced electrical disconnect.
Technician:

These guys are absolutely fantastic!!

Air-Tro answered the phone immediately, was responsive, very professional, and above all honest. They replaced a $75 capacitor and now my furnace works. I highly recommend Air-Tro for all those looking for an honest and decent HVAC contractor that treats you right and does quality work.

- Julie O.,
Posted on: 2/1/2013
Work done: Replaced capacitor on furnace.
Technician: