Reviews

Customer Reviews

The service was great.

The service was great. The technician arrived as scheduled. The issue was found to be a flame sensor. The tech was able to repair the sensor, saving us some additional replacement charges. He was professional and friendly.

- Earley & Ericca T.,
Posted on: 1/12/2018
Work done: Clean and adjust burners in furnace
Technician:

Courteous and thorough

Good service person. Courteous and thorough. However, he wore his shoes in my light-color carpeted sitting room and left some black marks (perhaps from my roof) on the carpet that we could not remove entirely. I did not notice it until after he had left. Recommend that you use plastic shoe covers as

- Ellen & Kwang Y.,
Posted on: 1/10/2018
Work done: Routine Service
Technician:

Very nice & accomodating

The technician was very nice and accommodating, explaining what went wrong and making sure I understood. I felt respected and taken care of. Bravo!

- Laura H.,
Posted on: 1/6/2018
Work done: Install new Ecobee WiFi digital thermostat
Technician:

Prompt response

I went with AIR-TRO because of your prompt response, reputation, and product pricing .Jose Hernandez came to our home and gave me a detailed, straight forward explanation of the size of the Mitsubishi split system I needed. He did not try to up-sell me. His fair pricing and installation recommenda

- Fred P.,
Posted on: 1/4/2018
Work done: Remove older central system and install new two-speed high efficiency 3 ton air conditioner and heater
Technician:

Thank you for your fine service!

Your organization has installed my airconditioning and heating units for the past 30+ years and the servicemen who come for the installation and/or the maintenance are courteous, professional, and helpful in providing information whiile the work is being done and also upon completion. Thank you for

- Joyce L.,
Posted on: 12/29/2017
Work done: Planned Service
Technician: