Reviews

Customer Reviews

Your company fixed our system quickly.

Your company helped us in our time of need when the hottest days found us without the A/C working. We do have a maintenance with you, and have pretty old systems. We appreciate you working with us to let us know all our options when we needed to fix out system quickly. thank you

- Robert & Deborah M.,
Posted on: 6/23/2017
Work done: Regular Scheduled Maintenance
Technician:

So glad!

So glad you were able to move the installation date up!

- Pat O.,
Posted on: 6/23/2017
Work done: Remove old freon system and install new R410a ozone friendly equipment
Technician:

Eric was wonderful

Eric was my technician and he was wonderful. My experience with Air-Tro over the years has always been great. You installed my current air conditioner and furnace

- CHARLENE S.,
Posted on: 6/23/2017
Work done: Remove worn contactor and replace with new
Technician:

Very knowledgeable and professional

Crew is very knowledgeable and professional. One comment, your markup on parts is very high. I paid over $200 for a motor capacitor that would sell for less than $30 on line.

- Roy T.,
Posted on: 6/21/2017
Work done: Dispose of bad run capacitor and install replacement
Technician:

Pleasant and thorough

I have been meaning to write this glowing Yelp review for quite some time, but I’ve been too busy enjoying my working air conditioning.  Eric arrived on time, and was pleasant, thorough, and fast.  

- Jennifer R.,
Posted on: Yelp 6/21/2017
Work done: Replaced fuses
Technician:

Always pleased

Air-Tro services our home here, in Fullerton, my mom’s home in Sierra Madre, and also has serviced our daughter’s place in Brentwood and our son’s place in Redondo Beach. We are always pleased with the service.

- Susan S.,
Posted on: 6/20/2017
Work done: Made repairs to broken and leaking condensate drainage system

Hernan was very personable

Hernan was the service tech that helped us. He was very personable and easy to work with. He’s a definite asset to your company. He identified and fixed the problem quickly. I particularly liked that he did not try and upsell” me an anything. Such tactics are extremely annoying. A straight shooter

- Craig H.,
Posted on: 6/20/2017
Work done: Repaired short in the HVAC electric power
Technician:

Very pleased

Was told when I made the appt., that I would be called when the service tech was on his way – that never happened. No one called me. Service tech should have introduced himself. Otherwise, very pleased that I got an appt. so quickly & tech. had the parts needed on his truck.

- Mershie S.,
Posted on: 6/20/2017
Work done: Install new run capacitor to repair system
Technician: