Reviews

Customer Reviews

I’m so pleased

I’m so pleased your company was recommended. I was also highly satisfied with my initial visit with Jose and the installation by Sebastean and Mario.

- Joy M.,
Posted on: 08/03/22
Work done: New furnace and condenser installed to replace old equipment.
Technician:

Outstanding!!!

We could not be happier with our new equipment!!!! Cole & Sebastian & Mario were OUTSTANDING and we want a yearly maintenance program too !!! Even the upstairs is cool now. Thank you so much for everything you have done for us.

- Darren D.,
Posted on: 07/19/22
Work done: Pull out old furnace and remove the old condenser from the backyard. Replace with new R410a equipment and Ultra-low NOx furnace. Purge and flush existing refrigerant lines.
Technician:

Responsive and punctual always.

I have been with Air-Tro over ten years and have never been disappointed with the quality of their work or the professionalism of their technicians. Responsive and punctual always. Thank You!

- Marta A.,
Posted on: Google 07/19/22
Work done: Performed routine system maintenance. Replaced a bad battery in the thermostat.

We are beyond thrilled.

We are very pleased!! Thank you for taking such great care of us. We are byound thrilled with our new unit.

- Rosemary H.,
Posted on: 07/15/22
Work done: Use crane to remove older rooftop package unit and replace with new variable-speed packaged air conditioner.
Technician:

What an amazing crew!

What an amazing crew! Kevin Berry was very helpful and responsive to my needs and got my job setup just in time for the summer heat. Jonathan was a very knowledgeable tech and my a/c is now cranking. 100% recommended!

- Jonathan B.,
Posted on: Yelp 06/20/22
Work done: Installed owner-provided ductless split system.
Technician:

Very nice and very good people

Kevin Berry is a very nice and very good person. The installers were courteous and cleaned up.

- Joe P.,
Posted on: 06/08/22
Work done: Arrange for abatement of existing asbestos using licensed asbestos firm. Remove attic furnace and outdoor condenser, replacing with new variable speed high efficiency equipment. Inclde new ultraviolet air purifier mounted in the ductwork.
Technician:

Informed and responsive. Thank you!

This is the second time we’ve used Air-Tro, both with our primary home and a rental. I can’t say enough about Jose Hernandez. He’s informed, responsive and a great person. We couldn’t have had a better experience.

- Laurie W.,
Posted on: 06/08/22
Work done: Take out old ducts and equipment from the house and garage. Install new R8 insulated ducts with balancing dampers in the attic, new furnace in the garage and new condenser outside.
Technician:

Excellent customer service

Just wanted to say thank you to Cole for all the troubleshooting & resolution of the humidity issue. He is knowledgeable, patient and provided excellent customer service.

- Nancy T.,
Posted on: 06/06/22
Work done: Strip out existing ductwork and remove existing equipment. Install new two-stage furnace and condenser and new R6 insulated ducts.
Technician:

Wow – the house was cleaner than before!

Wow – the house was cleaner than when the got here. From initial inspection fo broken A/C to Kevin’s visit and estimate to the installation of new A/C and furnace – we could not be happier.

- Holly I.,
Posted on: 05/10/22
Work done: Remove older inefficient system and replace with new two-stage high efficiency units. Install WiFi touchscreen thermostat. Connect to existing ductwork and utilities.
Technician:

A+ for Air-Tro.

A+ for Air-Tro. Professional. Knowledgeable. Responsible. Courteous. Clean. I completely trust and appreciate Air-Tro. I highly recommend this quality company and its quality people.

- Johnny V.,
Posted on: Google 05/05/22
Work done: Replace condensing unit with new variable-speed condenser. Also install new sealed ductwork and duct-mounted photo-catalytic oxidizing air cleaner.
Technician: