Reviews

Customer Reviews

Very happy

We were very happy with the completed job. However, it seemed as if the technician was often on his phone… Down at his truck. Which I think delayed the time. I also asked him to adjust to dampers in two of our offices. Only one was executed.

- Arroyo Insurance,
Posted on: 1/4/2016
Work done: Installed (4) new thermostats.
Technician:

Friendly, knowledgeable

Dale was very professional and helpful. I appreciated having a friendly knowledgeable technician.

- Cristen G.,
Posted on: 12/31/2015
Work done: Replaced plugged filter and restored system to proper operation
Technician:

Completely satisfied

Have used your company now for many years and have been completely satisfied each time that I had you guys install Heating and Air at my moms home just a few houses away. Thumbs up great technicians and support staff onboard.

- Lino J.,
Posted on: 12/30/2015
Work done: Install specialty media filter.
Technician:

Very helpful

Tony is very helpful in providing assistance as much as Matt & Chris are very courteous and professional.

- Cora O.,
Posted on: 12/30/2015
Work done: Remove older, inefficent 3 ton system. Replace with all-new Lennox high-efficiency equipment.
Technician:

So happy

So happy, Air Tro gives me a reminder( in case I forget) when it’s time for our checkups. Techs are always so courteous and friendly. Thanks, Air Tro !!!!

- Paul T.,
Posted on: 12/29/2015
Work done: Regular service of existing system.
Technician:

Extremely happy

I have been extremely happy with Air-Tro! You put in a new air and heating system 5 yrs. ago. I have recommended your company to others. I just wish I would get reminders for maintenance in a more timely manner.

- Donna N.,
Posted on: 12/29/2015
Work done: Regular service of existing system.
Technician:

Field Tech was great!!

Field tech was great!! I requested a quote to fix a broken wall heater, technician did not have part on truck. Two weeks later, I’m still waiting for the quote. Disappointed. I even spoke to your estimator last week.

- John B.,
Posted on: 12/29/2015
Work done: Replaced two millivolt thermostats.
Technician:

Done very well

Thanks Air-Tro for your service. Your initial installation was done very well and professionally. I appreciated this service call for a part that was under warranty.

- Scott M.,
Posted on: 12/18/2015
Work done: Repaired furnace

They respond quickly

Since moving to our townhouse over 11 years ago, we have had Air-Tro service our heat/air systems. We appreciate that they are a local company who is able to respond quickly for issues as severe as replacing our outside air-conditioning unit to the routine services, each done thoughtfully.

- Mathew W.,
Posted on: 12/18/2015
Work done: Regular service of existing system.
Technician: