I called to praise your employees
I recently called you and spoke to one of your managers, extolling and praising your employee who fixed our heater.
I recently called you and spoke to one of your managers, extolling and praising your employee who fixed our heater.
The technician gave me a thorough report on my system and made recommendations with options for both the near- and long-term.
I would have rated higher, but when I first called, Daniel forgot to schedule my appointment and I spent all day waiting at home for nothing. When I called on Monday to find out what happened for my Saturday appointment, another person (a girl, didn’t get her name) mentioned that I was not scheduled
Your company responded in a timely manner when my air conditioning unit went out during the very warmest of days (5,6,7th). Your electrician was marvelous. He patiently analyzed the problem and proceeded to fix it.
Six months ago was the first time using AirTro. Technician was professional, even using shoe covers when entering house and placing mat on hardwood floor before using ladder. This time, technician did not use shoe covers or mat; walked back and forth through our house to get to condenser in back yar
Keep up the good work.
Service guy was very friendly and courteous…….he is a true asset to your company.
The technicians were great and listened to me when we needed to locate the return vent in the dining room. All the work was done in a very neat and clean way. The A/C is quiet and keeps the home cool & comfortable.
The technicians that have come to service the system have been great.
It’s a big plus to have Kevin Berry as my next door neighbor.
No complaints – so no comments.
All good.
Posted on: 11/1/2018