Reviews

Customer Reviews

Professional and Reliable

Air-Tro installed our central air/heating unit 23 years ago. We have them service our unit two times/year per their recommendation. Their servicemen are professional and reliable.

- Lauren H.,
Posted on: Yelp 4/23/2020
Work done: Replaced older, worn out condenser fan motor and blade.
Technician:

We wouldn’t consider anyone else

We have been residential Air-Tro customers for more than 20 years, and we would not consider anyone else to provide air and heating service. Even when we moved 30 miles away (five years ago), we asked them to provide service at our home and they have continued to deliver outstanding service for us.

- Michael O.,
Posted on: Google 4/21/2020
Work done: Regular scheduled maintenance on existing system.

Great!

Completed all the work inside and then went outside to check the outdoor equipment. It all took about an hour to finish everything. Completed the paperwork, explained to me exactly what he did, took payment and left. He sent me pictures of what he checked so I know exactly what he did. Great!

- Christine H.,
Posted on: Google 4/15/2020
Work done: Routine maintenance on existing equipment.

Very proactive and professional.

Air-Tro is very proactive, professional, well-priced, and have a great team. I’m always impressed by their very high level of knowledge and great customer service. I highly recommend them.

- Michael R.,
Posted on: Google 4/8/2020
Work done: Replace defective capacitor, restoring system performance.
Technician:

Great Work :)

Thank you Peter, Chris and the crew for making a HUGE improvement in our A/C and ehat flow!! Replacing all the ducts and a new filter made all the difference. You were courteous and professional. GREAT WORK :).

- Dawn G.,
Posted on: 4/3/2020
Work done: The existing ducts were poorly installed and badly laid out. All were removed and replaced with proper sizes, properly installed. Included a new MERV 11 filter.
Technician:

Appreciate Air-Tro very much.

Appreciate Air-Tro Inc very much, and especially Hector, for providing service on my HVAC system compressor even during these challenging times. I hope the staff remain safe and well.

- Barbara R.,
Posted on: Google 3/31/2020
Work done: Install compressor saver kit for Rheem air conditioning system.
Technician:

I will always recommend Air-Tro

I’m pleased with my installation, and definitely pleased with the courteous installers. I will always recommend Air-Tro if asked.

- Sandra T.,
Posted on: 3/25/2020
Work done: Abandon older equipment and ductwork. Installed new 5 ton central heating and air conditioning with new ducts, utilities and permits.
Technician:

It feels good

It feels good to have heat in the house. The $800 discount made good business sense on Air-Tro’s part.

- Ann H.,
Posted on: 3/20/2020
Work done: Change out older roof-mounted package unit. Install new, high efficiency system in its place.
Technician:

I was very impressed

I was very impressed with Chris, Oscar and Maro. They were very thorough. They investigated an unusual sound and found a small object that had fallen into the duct!

- James B.,
Posted on: 3/19/2020
Work done: Install new 3 ton central heating and air conditioning system.
Technician: