Reviews

Customer Reviews

Residential

Edgar is an outstanding service person.

Edgar is an outstanding service person. I would like him on my next scheduled service.

- Sonny P., Rowland Heights
Posted on: Google 3/3/2020

Work done: Installed customer-provided thermostat.

Technician: Edgar Nunez

Residential

Ensures the job is done well.

Matt takes care of details and ensures the job is done well. I recommend he be mentored to a leadership role.

- Frank M., Pasadena
Posted on: 2/24/2020

Work done: Remove old equipment from the garage and back yard. Install variable speed 3 ton system to replace the previous units.

Technician: Matthew Gonzalez

Residential

You guys are amazing!

You guys were amazing! You bailed me out in 24 hours!

- Susan H., Burbank
Posted on: 2/7/2020

Work done: Remove existing equipment. Install new furnace and air conditioner to replace.

Technician: Anthony Sanchez, Jr.

Residential

Fast response

The response was fast and the technician diagnosed the problem right away and came up with a work around to give us heat from our heat pump while we are waiting for the part to come in.

- David S., San Marino
Posted on: Google 1/30/2020

Work done: Determine the cause of the system failure and order the proper warranty circuit board to remedy the fault.

Technician: Ruben A. Gamez

Residential

We’re pleased.

We’re pleased. The technicians were courteous and cleaned up the work area.

- Amit N., Altadena
Posted on: 1/17/2020

Work done: Put in state-of-the-art variable speed technology gas-fired air handler and matching air conditioner. Includes digital WiFi thermostat.

Technician: Matthew Gonzalez

Residential

Very patient and good at explaining

Both Chris & Donny were very patient in asnwering all my questions and very good at explaining what work was being done as things progressed. Donny did a great job repairing the drywalll and painting the ceiling in my hallway.

- Joan C., West Covina
Posted on: 12/23/2019

Work done: Remove old furnace and replace, plus add 5 tons of air conditioning with new condenser and coil.

Technician: Donn Capps, Jr.

Residential

We appreciate the quick and courteous service

- Warren R., Pasadena
Posted on: 12/16/2019

Work done: Remove older, inefficient furnace and install a new unit.

Technician: Anthony Sanchez, Jr.

Residential

Very professional

Workers were very professional and worked steadily. They kept me updated on their progress and what they would do extra to make the installation quality. Don and Marco were fantastic. I would certainly recommend Air Tro to my friends.

- Lilia H., Alhambra
Posted on: Google 12/12/2019

Work done: Remove old rooftop gas/electric unit. Use crane to install replacement heating and air conditioning system.

Technician: Jonathan Rodriguez

Residential

I would highly recommend this company

I have been a very satisfied customer of Air-Tro, Inc. for over 30 years. I highly recommend this company if you need any air conditioning or heating service or if you are planning to upgrade. I live alone and I feel very comfortable with all of their repair service employees coming to my home.

- Margo K., San Dimas
Posted on: Google 12/10/2019

Work done: Planned system maintenance

Technician: Victor Diaz

Residential

Thank you for your prompt response

Thank you for your prompt response to help Robbie Finnegan! She was cold!

- Virginia H., Pasadena
Posted on: 12/10/2019

Work done: Remove and dispose of existing, outdated 4 ton central system. Install all-new equipment as replacement.

Technician: Anthony Sanchez, Jr.

Residential

I appreciate that you can get an appointment so quickly.

- Anita W., Pasadena
Posted on: Google 12/2/2019

Work done: Restored heating system to proper operation.

Technician: Ryan Gamez

Residential

Always on time and exceedingly neat.

We have used Air-Tro for many years for all of our A/C and heating needs. Their employees, from sales department to installers to technicians, are professional, knowledgeable,friendly. Always on time and exceedingly neat.

- Betsy H., Los Angeles
Posted on: Google 11/27/2019

Work done: Performed scheduled maintenance.

Technician: Hector Trujillo

Neighbors Name Air-Tro a “2024 Nextdoor Neighborhood Faves” in Nextdoor’s 8th Annual Local Business Awards

Air-Tro has been named a 2024 Nextdoor Neighborhood Fave business, the annual awards program that recognizes local businesses loved by neighbors. If you are in need of heating and cooling pros you can trust call us today at 626-357-3535 to schedule immediate service.

Run with Purpose: Air-tro supports Our Lady of the Angels Jog-a-Thon

Air-tro was delighted to have partnered with Our Lady of the Angels Academy in Arcadia for their annual Jog-A-Thon fundraiser. Air-Tro remains committed to supporting individuals who share a passion for improving our local community. We’ve been keeping California comfortable since 1969! (626) 357-3535.

Air-Tro Joins Hands with Boys & Girls Club of Foothills for 13th Annual Festival of Trees

Last December, Air-Tro proudly extended its support to the Boys & Girls Club of Foothills during their 13th Annual Festival of Trees. This event, a cherished tradition, serves as a vital fundraiser for the Boys & Girls Club, offering a platform for community members to contribute to the betterment of young lives.

Air-Tro’s “Comfy Pets” Photo Contest Benefits Pasadena Humane

Over the holidays we had asked readers to share their cutest, most adorable photo of their comfy pet for a chance to win over $1,000 in prizes. Not only was it a fun contest, the competition was surprisingly competitive. Thank you to all who participated. Remember, with the weather prone to extremes here in Southern California, pets need a comfortable environment too. Give us a bark (or a meow) at (626)357-3535 for all your heating and cooling needs.

Air-Tro and Girl Scouts Unite for Villa Esperanza

Air-Tro proudly partnered with our local Girl Scout Troop to craft a specialized learning aid for Villa Esperanza School in Pasadena, specializing in autism education. We’re thrilled to make a lasting impact on these young minds and we remain committed to supporting individuals who share a passion for improving our local community. Need service, installation, or repair on your heating and air conditioning? Call us today. We’ve been keeping California comfortable since 1969! (626) 357-3535.

A Swing for a Purpose: Supporting the Pasadena Tournament of Roses Foundation Golf Classic

Let’s swing into action and make a difference together! Air-Tro is honored to be part of this incredible journey with the Tournament of Roses Foundation. At Air-Tro, our commitment extends beyond providing exceptional services — we are dedicated to supporting individuals who share a fervent passion for improving our world. It’s not just about climate control; it’s about creating a climate of positive change.

Stepping up to Support Fontana Elks Lodge Little League

As a company dedicated to serving the community, Air-Tro recognizes the importance of supporting local programs that provide opportunities for children to learn and grow. By sponsoring the Fontana Elks Lodge Little League, Air-Tro is committed to helping children develop life skills, teamwork, and sportsmanship through the game of baseball.

Making a Difference Together with Monrovia Area Partnership’s 13th Annual Neighborhood Conference

Air-Tro Proudly Supports Monrovia Area Partnership’s (MAP) 13th Annual Neighborhood Conference: “Live Your Legacy: Drawing Your MAP to a Better Monrovia.”

Making a Difference One Pitch at a Time with Monrovia Youth Baseball League

Air-Tro was delighted to participate in the opening ceremonies of Monrovia’s Youth Baseball League last month. Need service, installation, or repair on your heating and air conditioning? Call Air-Tro today. We’ve been keeping California comfortable since 1969! (626) 357-3535.

Supporting Our Lady of the Angels’ Annual Jog-A-Thon

As we progress through another year, it’s time to start thinking about ways we can support our local community and give back to those in need. One fantastic opportunity Air-Tro contributed to is Our Lady of the Angels’ Academy annual Jog-a-Thon.

Supporting Monrovia Area Partnership’s upcoming 13th Annual Neighborhood Conference

Air-Tro is supporting Monrovia Area Partnership (MAP) 13th Annual Neighborhood Conference with a theme of “Live Your Legacy: Drawing Your MAP to a Better Monrovia”. The annual Neighborhood Conference is MAP’s biggest event of the year, boasting 350+ attendees and growing every year. The conference will be on April 29, 2023.

Supporting the Joseph S. Groh Foundation

Air-Tro participated in a “triple-match” donation, where a very successful HVAC business owner offered to triple the donations made during the month, with the goal of raising $100,000 for the Joseph Groh Foundation.

The Festival of Trees Event: Supporting the Boys & Girls Club of the Foothills

Air-Tro is thrilled to support the Boys & Girls club of the Foothills at their 12th annual Festival of Trees event – their largest fundraiser of the year. Donations help to enable young people to reach their full potential as productive, caring and responsible citizens through various programs.

Supporting Monrovia’s High School Ladycats Soccer Team

Air-Tro supports the Ladycats Soccer Team of Monrovia High School. We hope our contributions help to keep these young athletes motivated and inspired so that they will make a positive difference in their own lives and the lives of others.

Monrovia High School Ladycats Soccer Team

Supporting the Boys and Girls Club of the Foothills

Air-Tro is proud to support the Boys and Girls Club of the Foothills which enables young people to reach their full potential as productive, responsible, caring citizens. The Club is dedicated to ensuring that all children have access to quality programs and services at an affordable cost.

Supporting the Monrovia Association of Fine Arts

Air-Tro is proud to support MAFA’s main flagship event, now in its 60th year “Art in the Park”. It will feature more than 50 booths of local fine artists demonstrating and displaying their work along with the amazing work of local chalk artists in their ChalkFest.

Supporting the Monrovia Area Partnership (MAP)

Air-Tro is honored to support the Monrovia Area Partnership (MAP). They’ve become more than a program. It is an innovative philosophy that transcends departmental barriers and coordinates public and private resources to provide services with widespread community support.

A Positive Role Model for our Youth: The Monrovia-Duarte Black Alumni Association

Through our growing relationship with the Monrovia-Duarte Black Alumni Association (MDBAA), Air-Tro is delighted to support the education and advancement of African American youth in the Monrovia and Duarte communities.

Creativity in Monrovia Continues with Annual Chalksgiving Event

With the said theme “What We’re Thankful For”, Air-Tro is grateful and honored to support MAFA all way through. They give artists the hope to keep on getting creative despite the pandemic. This is also a golden opportunity to have a great time with family.

2021 Chalksgiving Sponsor Air Tro FB Photo

Foothill Unity Center Recognizes Air-Tro with Golden Plate Award at 2021 Unity Gala

We’re thrilled to have received the Neighbors Helping Neighbors Business Award at this year’s Foothill Unity Center Gala. This honor recognizes our service to the community during 2020, a time of unprecedented challenges to all. Many thanks to Foothill Unity, and please join us in contributing to this worthwhile organization. Only Air-Tro provides indoor comfort with the knowledge and expertise that comes from more than 50 years as a successful family HVAC business in the San Gabriel Valley. Call us today at (626) 357-3535.

Air-Tro Giving Back to Save Our Restaurants

Monrovia Chamber of Commerce is spearheading a local promotion to save local restaurants struggling during the coronavirus pandemic. Air-Tro is proud to be one of the sponsors contributing to this initiative, and encourages you to help out too!

Air-Tro’s “Pets Want Comfort Too!” Photo Contest Benefits Pasadena Humane Society

Check Out Our Moment in the HVAC Spotlight!

Only Air-Tro has been keeping California comfortable since 1969. Call us today for all your HVAC needs. (626) 357-3535.

Air-Tro Employees Giving Back

When it became apparent that food and care products were urgently needed during this pandemic, our employees stepped up to help the Foothill Unity Center serve individuals and families across the Southland with food while our local community struggles to cope with the changes to our routines, plans and day-to-day lives.

Supporting this year’s “At-home Chalk Festival on Thanksgiving”

Through its cooperation with MAFA, Air-Tro is ensuring that the community continues to enjoy creative and artistic activities.

Changing Lives with The People Concern

Air-Tro is proud to assist and support the initiatives of The People Concern to empower the most vulnerable among us to improve their quality of life – housed, healthy and safe – and become active participants in the community.

Engagement, Enrichment and Support by Supporting Plymouth PTA

Air-Tro was proud to support the Plymouth Parent-Teacher Association, Inc. (“Plymouth PTA”),a non-profit, all-volunteer organization that provides support and enrichment to the students and families at Plymouth Elementary School in Monrovia, California.

Air-Tro Heating and Air Conditioning’s Own Bob Helbing Selected for Rotary Award

Get the HVAC professionals the San Gabriel Valley trusts for all their heating and air conditioning needs. Call Air-Tro today (626) 357-3535.

Helping Communities in a Time of Crisis

Air-Tro is proud to be recognized by Foothill Unity Center in its newsletter feature, “Neighbors Helping Neighbors.”

Sanitized Water System for Plymouth Elementary School

Air-Tro is a proud silver sponsor to the Parent-Teacher Association of Plymouth Elementary School (Plymouth PTA).

Keeping the Mission Alive with Together in Mission

Air-Tro is proud to assist the parishes and schools in Together in Mission’s “Our Story is Alive” Annual Appeal 2020.

Helping to Achieve School’s Soccer Goals

Air-Tro is proud to support the Santa Fe Computer Science Magnet School’s soccer goals. Bob Helbing handed personally handed the donation to the School Principal Geoffrey Zamorripa and ASB Fund Raising Coordinator Dave Hart.

Air-Tro Supports Literacy in Monrovia

At Air-Tro we love supporting our community. Especially when it has to do with education and making a better environment for our children. Recently we contributed to Monrovia Reads, a local literacy charity. Here, President Bob Helbing is shown here with Monrovia Reads President Janet Wall.