Reviews

Customer Reviews

Very impressed

We are along time customer and were very impressed with the new service tech as to his knowledge, recommendations, professionalism and friendliness. Do not lose this tech he is good.

- Carol & Russell M.,
Posted on: 9/26/2018
Work done: Routine Service
Technician:

Satisfied with the service

AirTro maintains (and maybe installed) the air conditioning equipment at my church, Altadena Community Church, United Church of Christ, and we have been satisfied with the service. Though AirTro did not install my current heating/air conditioning service, I have had maintenance done by your company

- Elsa S.,
Posted on: 9/17/2018
Work done: Regular Scheduled Maintenance
Technician:

Wonderful service

The gentleman that walked in was knowledgeable and did a great job answering my initial questions. Dave Grammer provided wonderful service during the appointment set up and follow up. Our tech was great as well, and took his time to inform our owner of the unit status. She was impressed with his ski

- Century 21 Culture,
Posted on: 9/14/2018
Work done: Routine Service
Technician:

On time and professional

Angel from Air-Tro Inc showed up on time, professionally dressed with his tools in his pocket. Air-Tro replaced our thermostat that had died earlier this week within one hour and he even programmed it for us.

- Budget Bookkeeping,
Posted on: Yelp 9/13/2018
Work done: Replace defective thermostat and repair ducts
Technician:

Friendly service & pleasant techs.

Friendly customer phone service and your service representative was not only pleasant, but recommended the unit on the outside should be cleaned as well as the filters on my ductless inside (thought it should have been included in the maintenance call) . Rather costly for the labor involved but I L

- Judi O.,
Posted on: 9/12/2018
Work done: Routine Service
Technician:

Perfect

Edgar was perfect; I have requested that he service my needs exclusively. WG

- William G.,
Posted on: 9/10/2018
Work done: Planned Service
Technician:

Efficient teamwork

The men made efficient use of their time and worked as a team.

- Barbara R.,
Posted on: 9/10/2018
Work done: Replace existing 5 ton system with all-new equipment. Add media air filter for better air quality.
Technician:

Very pleasant

I am not sure if there is a new person who answers the phone, but unfortunately, this lady is not always friendly. My prior experiences have been very pleasant. I’ve been using your services for several years. The repairman is great. Therefore, I immediately noticed the difference in the receptionis

- Marcia R.,
Posted on: 9/6/2018
Work done: Regular Scheduled Maintenance
Technician: