The gentleman that walked in was knowledgeable and did a great job answering my initial questions. Dave Grammer provided wonderful service during the appointment set up and follow up. Our tech was great as well, and took his time to inform our owner of the unit status. She was impressed with his ski
Great job! Thanks for the quick service! Warren
The service agent came promptly and did a long and thorough investigation of our old condenser. We decided we would get a new condenser and are dealing with Costco.
Gerald arrived timely within the designated time period. He was friendly. courteous, professional & explained what he did for our maintenance service. He serviced our unit last year when we had an emergency service needed during the very hot weather. We always appreciate great service with compet
Had a new unit installed last year. You company was the lowest bid but since you install my unit at 2405 Casa Grande, Pasadena. I went with you company.
Having been using Air Tro for a long time and have always been very satisfied with their excellent work.
Gerald was the tech who came. He was just excellent. Knowledgeable, friendly and he answered all my questions very clearly. I will ask for him for any future problems!
Because of my job, I’ve been working with AirTro for 6 years now and from the start I’ve been so impressed by Jim and the tech’s knowledge. The customer support staff is always ready to help and understands the urgency of calls when it’s necessary.
I will continue to use your service and appreciate your work.
Was told when I made the appt., that I would be called when the service tech was on his way – that never happened. No one called me. Service tech should have introduced himself. Otherwise, very pleased that I got an appt. so quickly & tech. had the parts needed on his truck.
Excellent service!!! Bought our unit from AurTro several years ago. Have kept up with service and have always experienced good service.
Our technition was professional and let me know what was wrong and everything that needed to be done. He also told me about how long it would take to complete the job. Everyone that has worked on our A/C has been great.
Posted on: 9/14/2018