CALL 626.357.3535
Gerald Herrera
Wonderful service
The gentleman that walked in was knowledgeable and did a great job answering my initial questions. Dave Grammer provided wonderful service during the appointment set up and follow up. Our tech was great as well, and took his time to inform our owner of the unit status. She was impressed with his ski
Great Job
Great job! Thanks for the quick service! Warren
- Warren R., Pasadena
Posted on: 7/25/2018
Posted on: 7/25/2018
Work done: Replace belt drive motor on air handler
Technician: Gerald Herrera
Prompt and thorough
The service agent came promptly and did a long and thorough investigation of our old condenser. We decided we would get a new condenser and are dealing with Costco.
- Lewis L., Arcadia
Posted on: 6/7/2018
Posted on: 6/7/2018
Work done: Repair electrical short
Technician: Gerald Herrera
Gerald was friendly & courteous
Gerald arrived timely within the designated time period. He was friendly. courteous, professional & explained what he did for our maintenance service. He serviced our unit last year when we had an emergency service needed during the very hot weather. We always appreciate great service with compet
- Robert & Patty D., Arcadia
Posted on: 5/2/2018
Posted on: 5/2/2018
Work done: Routine Maintenance
Technician: Gerald Herrera
I went with your company
Had a new unit installed last year. You company was the lowest bid but since you install my unit at 2405 Casa Grande, Pasadena. I went with you company.
Always very satisfied
Having been using Air Tro for a long time and have always been very satisfied with their excellent work.
- Jenijoy L., Pasadena
Posted on: 9/21/2017
Posted on: 9/21/2017
Work done: Scheduled Maintenance
Technician: Gerald Herrera
Excellent, knowledgeable and friendly.
Gerald was the tech who came. He was just excellent. Knowledgeable, friendly and he answered all my questions very clearly. I will ask for him for any future problems!
- Phil L., Altadena
Posted on: 8/31/2017
Posted on: 8/31/2017
Work done: Clean condensing coils
Technician: Gerald Herrera
I’ve been so impressed by the tech’s knowledge
Because of my job, I’ve been working with AirTro for 6 years now and from the start I’ve been so impressed by Jim and the tech’s knowledge. The customer support staff is always ready to help and understands the urgency of calls when it’s necessary.
I appreciate your work
I will continue to use your service and appreciate your work.
- Armondo M., Beverly Hills
Posted on: 6/26/2017
Posted on: 6/26/2017
Work done: Recharge freon in system
Technician: Gerald Herrera
Very pleased
Was told when I made the appt., that I would be called when the service tech was on his way – that never happened. No one called me. Service tech should have introduced himself. Otherwise, very pleased that I got an appt. so quickly & tech. had the parts needed on his truck.
- Mershie S., San Gabriel
Posted on: 6/20/2017
Posted on: 6/20/2017
Work done: Install new run capacitor to repair system
Technician: Gerald Herrera
Excellent service!!!
Excellent service!!! Bought our unit from AurTro several years ago. Have kept up with service and have always experienced good service.
- Gayle S., Arcadia
Posted on: 6/16/2017
Posted on: 6/16/2017
Work done: Repaired short in air conditioning system
Technician: Gerald Herrera
Everyone has been great.
Our technition was professional and let me know what was wrong and everything that needed to be done. He also told me about how long it would take to complete the job. Everyone that has worked on our A/C has been great.
- Kathy K., Glendale
Posted on: 6/7/2017
Posted on: 6/7/2017
Work done: Recharged freon in system
Technician: Gerald Herrera
Posted on: 9/14/2018