Residential

The tech was very good

Airtro installed new equipment about two years ago during our house renovation. We just started a maintenance agreement and this was the first visit. Although the tech seemed very good, he did not have the proper replacement filter for our unit (even though the unit was installed by Airtro). He said

- Steven M.,
Posted on: 9/27/2018
Work done: Did filter replacement and maintenance on PureAir filtration system
Technician:

Very impressed

We are along time customer and were very impressed with the new service tech as to his knowledge, recommendations, professionalism and friendliness. Do not lose this tech he is good.

- Carol & Russell M.,
Posted on: 9/26/2018
Work done: Routine Service
Technician:

Satisfied with the service

AirTro maintains (and maybe installed) the air conditioning equipment at my church, Altadena Community Church, United Church of Christ, and we have been satisfied with the service. Though AirTro did not install my current heating/air conditioning service, I have had maintenance done by your company

- Elsa S.,
Posted on: 9/17/2018
Work done: Regular Scheduled Maintenance
Technician:

Friendly service & pleasant techs.

Friendly customer phone service and your service representative was not only pleasant, but recommended the unit on the outside should be cleaned as well as the filters on my ductless inside (thought it should have been included in the maintenance call) . Rather costly for the labor involved but I L

- Judi O.,
Posted on: 9/12/2018
Work done: Routine Service
Technician:

Perfect

Edgar was perfect; I have requested that he service my needs exclusively. WG

- William G.,
Posted on: 9/10/2018
Work done: Planned Service
Technician:

Efficient teamwork

The men made efficient use of their time and worked as a team.

- Barbara R.,
Posted on: 9/10/2018
Work done: Replace existing 5 ton system with all-new equipment. Add media air filter for better air quality.
Technician:

Very pleasant

I am not sure if there is a new person who answers the phone, but unfortunately, this lady is not always friendly. My prior experiences have been very pleasant. I’ve been using your services for several years. The repairman is great. Therefore, I immediately noticed the difference in the receptionis

- Marcia R.,
Posted on: 9/6/2018
Work done: Regular Scheduled Maintenance
Technician: